Avaya
3309 · Question #30
3309 Question #30: Real Exam Question with Answer & Explanation
The correct answer is A. When using a custom completion code, it needs to be included in a contact strategy. B. When using a custom completion code, it needs to be selected using the campaign Creation. See the full explanation below for the reasoning.
Question
Which two statements about a completion code are true? (Choose two)
Options
- AWhen using a custom completion code, it needs to be included in a contact strategy.
- BWhen using a custom completion code, it needs to be selected using the campaign Creation
- COne needs to include a system completion code in CCW to use a completion code.
- DCompletion codes are hard coded and new completion codes cannot be created.
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