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3309 · Question #25
3309 Question #25: Real Exam Question with Answer & Explanation
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Question
Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds. When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the same skill. What would happen next?
Options
- AICR Core performs polling and updates the cache. II then provides routine) information to this
- BICR Core provides routing information from the cache. It then performs polling and updates
- CIRC Core will not perform polling. It provides routing information from the cache.
- DICR Core performs polling and provides routing information, but the cache is not updated.
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