Avaya
3309 · Question #101
On a Proactive Outreach Manager (POM) 3.0 system, 100 agents are available for campaigns. The total number of agents required for all running campaigns is 120. When running a campaign requiring 30…
The correct answer is B. the number of agents available for this specific campaign C. the training that has been given to all agents. See the full explanation below for the reasoning.
Question
On a Proactive Outreach Manager (POM) 3.0 system, 100 agents are available for campaigns. The total number of agents required for all running campaigns is 120. When running a campaign requiring 30 agents, what information is needed to determine the number of agents to be assigned? (Choose two.)
Options
- Athe priorities of the campaigns on the system
- Bthe number of agents available for this specific campaign
- Cthe training that has been given to all agents
- Dthe skills of the available agents
How the community answered
(28 responses)- A14% (4)
- B79% (22)
- D7% (2)
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