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3309 · Question #101
3309 Question #101: Real Exam Question with Answer & Explanation
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Question
On a Proactive Outreach Manager (POM) 3.0 system, 100 agents are available for campaigns. The total number of agents required for all running campaigns is 120. When running a campaign requiring 30 agents, what information is needed to determine the number of agents to be assigned? (Choose two.)
Options
- Athe priorities of the campaigns on the system
- Bthe number of agents available for this specific campaign
- Cthe training that has been given to all agents
- Dthe skills of the available agents
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