312-50V11 Question #863: Real Exam Question with Answer & Explanation

Johnson, an attacker, performed online research for the contact details of reputed cybersecurity firms. He found the contact number of sibertech.org and dialed the number, claiming himself to represent a technical support team from a vendor. He warned that a specific server is about to be compromised and requested sibertech.org to follow the provided instructions. Consequently, he prompted the victim to execute unusual commands and install malicious files, which were then used to collect and pass critical Information to Johnson's machine. What is the social engineering technique Steve employed in the above scenario?