312-50V11 · Question #159
Bob received this text message on his mobile phone: "Hello, this is Scott Smelby from the Yahoo Bank. Kindly contact me for a vital transaction on: [email protected]". Which statement below is tru
The correct answer is A. This is scam as everybody can get a @yahoo address, not the Yahoo customer service. The @yahoo.com email address is a free consumer service anyone can register, meaning it provides zero proof of affiliation with any bank, making this a clear phishing attempt.
Question
Bob received this text message on his mobile phone: "Hello, this is Scott Smelby from the Yahoo Bank. Kindly contact me for a vital transaction on: [email protected]". Which statement below is true?
Options
- AThis is scam as everybody can get a @yahoo address, not the Yahoo customer service
- BThis is scam because Bob does not know Scott.
- CBob should write to [email protected] to verify the identity of Scott.
- DThis is probably a legitimate message as it comes from a respectable organization.
How the community answered
(26 responses)- A88% (23)
- C8% (2)
- D4% (1)
Why each option
The @yahoo.com email address is a free consumer service anyone can register, meaning it provides zero proof of affiliation with any bank, making this a clear phishing attempt.
Legitimate financial institutions communicate from official corporate domains (e.g., @yahoobank.com), not free consumer email providers like Yahoo Mail. Because any individual can create a @yahoo.com address in minutes, the use of [email protected] provides no authentication of organizational identity and is a classic social engineering red flag used in phishing attacks to impersonate trusted entities.
Not knowing the sender personally is not sufficient evidence of a scam, since legitimate first-contact messages from organizations are routinely sent to unknown recipients.
Replying to the suspicious @yahoo.com address does not verify the sender's identity, as the attacker controls that address and any response would simply reach the attacker.
The message is not legitimate - a respectable bank would never use a free consumer Yahoo Mail address for official customer communications involving financial transactions.
Concept tested: Phishing and social engineering via spoofed sender identity
Source: https://www.cisa.gov/news-events/news/avoiding-social-engineering-and-phishing-attacks
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