312-50V10 · Question #501
What is the term coined for logging, recording and resolving events in a company?
The correct answer is C. Incident Management Process. The formal process of logging, recording, and resolving security or operational events is called Incident Management, a core IT and security operations discipline.
Question
What is the term coined for logging, recording and resolving events in a company?
Options
- AInternal Procedure
- BSecurity Policy
- CIncident Management Process
- DMetrics
How the community answered
(46 responses)- A2% (1)
- C93% (43)
- D4% (2)
Why each option
The formal process of logging, recording, and resolving security or operational events is called Incident Management, a core IT and security operations discipline.
An internal procedure is a generic term for any documented step-by-step instruction and does not specifically describe the structured process of managing and resolving events.
A security policy defines rules and acceptable use standards for an organization but is not the process used to log and resolve individual events or incidents.
Incident Management Process is the defined organizational framework for identifying, logging, categorizing, prioritizing, and resolving incidents. It encompasses the full lifecycle from detection through resolution and post-incident review. This term is standardized across frameworks like ITIL and ISO/IEC 27035.
Metrics are quantitative measurements used to evaluate performance or outcomes and do not describe a process for handling events.
Concept tested: IT incident management process definition
Source: https://www.iso.org/standard/78973.html
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