EC-Council
312-39 · Question #190
Charline is working as an L2 SOC Analyst. One day, an L1 SOC Analyst escalated an incident to her for further investigation and confirmation. Charline, after a thorough investigation, confirmed the in
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Security Incident Response
Question
Charline is working as an L2 SOC Analyst. One day, an L1 SOC Analyst escalated an incident to her for further investigation and confirmation. Charline, after a thorough investigation, confirmed the incident and assigned it with an initial priority. What would be her next action according to the SOC workflow?
Exhibit
Options
- AShe should immediately escalate this issue to the management
- BShe should immediately contact the network administrator to solve the problem
- CShe should communicate this incident to the media immediately
- DShe should formally raise a ticket and forward it to the IRT
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Topics
#SOC workflow#incident escalation#IRT ticketing#L2 analyst