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3102 · Question #46

An originating Application Sequence has been configured to route calls from a given user to a feature server. It appears however, that the feature is not being applied when a call is made. What…

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Question

An originating Application Sequence has been configured to route calls from a given user to a feature server. It appears however, that the feature is not being applied when a call is made. What would be the best course of action an administrator should take to identify the issue?

Options

  • ARun traceSM and make the call.
  • BMake a test call.
  • CRun the 'Call Routing Test' utility from within System Manager.
  • DRun a network packet capture tool, filtering for SIP messages.

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