Avaya
3102 · Question #27
Shortly after an installation, SIP users in abc.com domain are registered but not able to call H.323 users in training.com domain. When you run traceSM you see a "403 Forbidden" error when users try t
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Question
Shortly after an installation, SIP users in abc.com domain are registered but not able to call H.323 users in training.com domain. When you run traceSM you see a "403 Forbidden" error when users try to call each other. What is the issue and which troubleshooting procedure will help you to identify and isolate the problem?
Options
- AReplication Failure: run initDRS to reinitialize the synchronization between system and session
- BNetwork Issue: status the Bandwidth usage to each location and make sure Call Admission Control
- CMisconfigured Communication profile: Sip Users have not been associated to the CM endpoint.
- DIncorrect Routing: verify domains were properly configured in System Manager, verify an adaption
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