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3102 · Question #21

Users between four customer sites are reporting frequent problems placing and receiving calls. In trying to identify the issue, you check the Bandwidth Usage between Session Manager Locations and get

The correct answer is D. The Session Manager is processing high volume of calls and is causing inter-SM server connectivity. See the full explanation below for the reasoning.

Question

Users between four customer sites are reporting frequent problems placing and receiving calls. In trying to identify the issue, you check the Bandwidth Usage between Session Manager Locations and get an error message, "Unable to access status information for SM1 ?cannot connect to server, internal error". Which item is most likely the cause of this error?

Options

  • AThere is limited bandwidth between the locations.
  • BThe Session Manager Service State was set to deny new service.
  • CThe System Manager cannot communicate with the Session Manager because of a network issue.
  • DThe Session Manager is processing high volume of calls and is causing inter-SM server connectivity

How the community answered

(52 responses)
  • A
    15% (8)
  • B
    4% (2)
  • C
    8% (4)
  • D
    73% (38)

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