Avaya
3001 · Question #8
A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro…
The correct answer is D. system monitor trace with ISDN data and debug view set to level 9 high trace and voicemail call. See the full explanation below for the reasoning.
Question
A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?
Options
- Asystem monitor trace with ISDN data and debug view set to level 5 Information trace and voicemail
- Bsystem status snapshot and debug view set to level 5 Information trace and voicemail call flow database
- Csystem status snapshot and debug view set to level 9 high trace and voicemail call flow database
- Dsystem monitor trace with ISDN data and debug view set to level 9 high trace and voicemail call
How the community answered
(56 responses)- A4% (2)
- B13% (7)
- C5% (3)
- D79% (44)
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