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3001 · Question #57

A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set…

The correct answer is A. Create an Incoming Call Route with a default destination of the CEO. C. Under destination enter a fallback extension and fill in the Sales hunt group call number. See the full explanation below for the reasoning.

Question

A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)

Options

  • ACreate an Incoming Call Route with a default destination of the CEO.
  • BCreate an ARS with the DID/DDI of the CEO.
  • CUnder destination enter a fallback extension and fill in the Sales hunt group call number.
  • DUnder destination create an overflow extension to route calls to the Sales hunt group.

How the community answered

(55 responses)
  • A
    82% (45)
  • B
    7% (4)
  • D
    11% (6)

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