Avaya
3001 · Question #34
The Customer Call Reporter(CCR)installation is now completed, but a user with the name `'Agent 1'is not showing in the CCR Web page.
The correct answer is C. Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent. See the full explanation below for the reasoning.
Question
The Customer Call Reporter(CCR)installation is now completed, but a user with the name `'Agent 1'is not showing in the CCR Web page.
Options
- A`'Agent1''cannot be used as a name for a CCR agent.
- BGo to CCR and check on Supervision Setting and enable `'Agent1''as a CCR agent.
- CGo to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
- DGo to CCR, log-in as Administrator, and enable `'Agent1''as a CCR agent.
How the community answered
(22 responses)- A5% (1)
- B5% (1)
- C77% (17)
- D14% (3)
Community Discussion
No community discussion yet for this question.