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Avaya

3001 · Question #34

The Customer Call Reporter(CCR)installation is now completed, but a user with the name `'Agent 1'is not showing in the CCR Web page.

The correct answer is C. Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent. See the full explanation below for the reasoning.

Question

The Customer Call Reporter(CCR)installation is now completed, but a user with the name `'Agent 1'is not showing in the CCR Web page.

Options

  • A`'Agent1''cannot be used as a name for a CCR agent.
  • BGo to CCR and check on Supervision Setting and enable `'Agent1''as a CCR agent.
  • CGo to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
  • DGo to CCR, log-in as Administrator, and enable `'Agent1''as a CCR agent.

How the community answered

(22 responses)
  • A
    5% (1)
  • B
    5% (1)
  • C
    77% (17)
  • D
    14% (3)

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