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300-920 · Question #5

Which two tasks should use a Webex bot instead of aWebex integration? (Choose two.)

The correct answer is A. Ask a question in natural language to obtain the current price of a stock. B. Translate a word or phrase from Italian to English. Options A and B are correct because they represent interactive, conversational tasks - a user sends a message to the bot and receives a direct response (a stock price or a translation). Webex bots are designed precisely for this pattern: they listen for messages directed at…

Webex Teams Bots and Integrations

Question

Which two tasks should use a Webex bot instead of aWebex integration? (Choose two.)

Options

  • AAsk a question in natural language to obtain the current price of a stock.
  • BTranslate a word or phrase from Italian to English.
  • CNotify all users who send a 1:1 message that the user is currently out of the office.
  • DAutomatically delete a message that was sent with spelling or grammatical errors.
  • EArchive all the messages in a group space.

How the community answered

(37 responses)
  • A
    78% (29)
  • C
    3% (1)
  • D
    5% (2)
  • E
    14% (5)

Explanation

Options A and B are correct because they represent interactive, conversational tasks - a user sends a message to the bot and receives a direct response (a stock price or a translation). Webex bots are designed precisely for this pattern: they listen for messages directed at them and respond in real time within a space or 1:1 chat.

Why the distractors are wrong:

  • C requires responding to 1:1 messages sent to a real user (not the bot), which demands OAuth-based access on behalf of that user - a hallmark of an integration.
  • D involves deleting other users' messages, an action that requires elevated permissions tied to a real user account, again suited to an integration.
  • E is a background, bulk data-collection task with no conversational element - classic integration territory.

Memory tip: Think "Bot = Back-and-forth" (a user asks, the bot answers), while "Integration = Background actions" (it does things for users or to Webex data without a direct conversational exchange). If a task sounds like a conversation, it's a bot.

Topics

#Webex Bots#Bots vs Integrations#Conversational Interfaces

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