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300-920 · Question #15

Which two statements describe valid limitations for Webex Teams bot accounts in a group space? (Choose two.)

The correct answer is B. A bot account cannot hear a message unless the bot is @ mentioned. C. A bot account cannot send a message without a valid access token. In Webex Teams group spaces, bots only receive messages when directly @mentioned - they are effectively "deaf" to all other conversation traffic. Option B reflects this real platform limitation. Option C is correct because any Webex API call, including sending a message…

Webex Teams Bots and Integrations

Question

Which two statements describe valid limitations for Webex Teams bot accounts in a group space? (Choose two.)

Options

  • AA bot account cannot send a message without an SSL certificate.
  • BA bot account cannot hear a message unless the bot is @ mentioned.
  • CA bot account cannot send a message without a valid access token.
  • DA bot account cannot respond to another bot.
  • EA bot account cannot send a message with an @mention.

How the community answered

(52 responses)
  • A
    2% (1)
  • B
    90% (47)
  • D
    6% (3)
  • E
    2% (1)

Explanation

In Webex Teams group spaces, bots only receive messages when directly @mentioned - they are effectively "deaf" to all other conversation traffic. Option B reflects this real platform limitation. Option C is correct because any Webex API call, including sending a message, requires a valid bot access token for authentication - no token, no action.

Why the distractors are wrong:

  • A - SSL certificates are not a bot-specific requirement; Webex handles transport security at the platform level, not per-bot.
  • D - Bots can send messages directed at other bots; the actual limitation is that bots won't receive/hear messages from other bots (a variation of the @mention rule), not that they can't send.
  • E - Bots can send @mentions in outbound messages; there is no restriction on bots tagging users or rooms in their replies.

Memory tip: Use "B for Blind, C for Credentials" - in a group space, a bot is blind to messages unless @mentioned, and every API action needs valid credentials (access token). These two limitations cover the input side (hearing) and the output prerequisite (authentication).

Topics

#Webex Teams bots#Bot limitations#Access tokens#Message handling

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