Cisco
300-815 · Question #84
A single site reports that when they dial select numbers, the call connects, but they do not get audio. The administrator finds that the calls are not routing out of the normal gateway but out of anot
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Session Border Controller and Voice Gateway Technologies
Question
A single site reports that when they dial select numbers, the call connects, but they do not get audio. The administrator finds that the calls are not routing out of the normal gateway but out of another site's gateway due to a TEHO configuration. What is the next step to diagnose and solve the issue?
Exhibit
Options
- AVerify that IP routing is correct between the gateway and the IP phone.
- BVerify that the route pattern is not blocking calls to the destination number.
- CVerify that the dial peer of the gateway has the correct destination pattern configured.
- DVerify that the route pattern has the correct calling-party transformation mask.
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Topics
#TEHO#No Audio Troubleshooting#Voice Gateway Dial Peer#Call Egress