Refer to the exhibit. Users report that when they dial the emergency number 9911 from any internal phone, it takes a long time to connect with the emergency operator. Which action resolves this issue?

Question

Options

• AAdjust the service parameter T302 timet to the desired value
• BAdjust the service parameter T204 timer to the desired value
• CCheck the Urgent Priority check box under 9.911 pattern
• DPoint the emergency pattern directly to the PSTN gateway.

• A
  8% (4)
• B
  4% (2)
• C
  71% (35)
• D
  16% (8)

Explanation

The delay occurs because CUCM's digit analysis engine waits for additional digits (interdigit timeout) when '9911' could potentially be a prefix of a longer matching pattern. Checking the 'Urgent Priority' checkbox on the 9911 route/translation pattern tells CUCM to route the call immediately upon matching, without waiting for the interdigit timeout to expire. This is critical for emergency numbers where any delay is unacceptable. Option A (T302 timer) controls the interdigit timeout duration globally but does not eliminate the wait. Option B (T204 timer) is unrelated. Option D (pointing directly to a PSTN gateway) may help routing but does not address the root cause of the delay, which is the interdigit timeout wait.

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