Cisco Jabber uses which protocol for chat features in desk phone control mode?

The correct answer is C. XMPP. Cisco Jabber always uses XMPP (Extensible Messaging and Presence Protocol) for instant messaging and chat features, regardless of the call control mode in use. Even when operating in desk phone control mode (where Jabber controls a physical IP phone rather than acting as a softph

Cisco Unified IM and Presence

Question

Options

ACTIQBE
BHTTP
CXMPP
DSIP/SIMPLE

How the community answered

(24 responses)

B
4% (1)
C
92% (22)
D
4% (1)

Explanation

Cisco Jabber always uses XMPP (Extensible Messaging and Presence Protocol) for instant messaging and chat features, regardless of the call control mode in use. Even when operating in desk phone control mode (where Jabber controls a physical IP phone rather than acting as a softphone), the IM and chat functionality connects to the Cisco Unified Communications Manager IM and Presence (IM&P) service via XMPP. CTIQBE is used for CTI desk phone control, SIP handles voice/video signaling, and HTTP is used for provisioning - not chat.

Topics

#Cisco Jabber#XMPP#Instant Messaging#Protocols

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