Refer to the exhibit. A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P ser

Question

Exhibit

Options

• AAdvise all users to re-login to their Jabber clients.
• BConfirm that both IM&P servers are configured in the Presence Redundancy Group configuration
• CPerform a restart of the IM&P primary server to force fallback.
• DClick the Fallback button in the Server Action pane.
• ESet the Automatic Failover parameter in the Server Recovery Manager Service Parameters to the

• A
  4% (1)
• B
  8% (2)
• C
  12% (3)
• D
  77% (20)

Explanation

When the primary IM&P node is in 'Failed Over' state after a network recovery, the correct immediate action is to click the Fallback button in the Server Action pane (D), which manually triggers the failback process to move users from the backup node back to the primary. To prevent this manual intervention in the future, the engineer should enable the Automatic Fallback parameter in the Server Recovery Manager Service Parameters (E), which causes IM&P to automatically return users to their home node once the primary recovers. Advising users to re-login (A) does not address the failback - users remain on the backup node. Confirming redundancy group configuration (B) is a pre-deployment check, not a recovery action. Restarting the primary server (C) would disrupt service and is not the correct fallback mechanism.

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