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300-810 · Question #186
300-810 Question #186: Real Exam Question with Answer & Explanation
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Cisco Unified IM and Presence
Question
An engineer Is assisting a user who Is reporting Jabber Presence Issues. Whenever the user Is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly. Which action resolves the issue?
Options
- AAssign the user to a different Presence Redundancy Group.
- BRestart the SCP Router service.
- CSet the Owner ID on the users desk phone.
- DAssociate the user to the line on the Directory Number Configuration page.
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Topics
#Jabber Presence#Call State Presence#IM&P Troubleshooting#SCP Router Service