300-810 · Question #180
The external database used for the persistent chat feature has been running out of space, and users are having issues with persistent chat rooms and messages. Which external database toll must be…
The correct answer is A. Cleanup Utility. The Cleanup Utility on Cisco IM and Presence is the correct tool to remove stale persistent chat data from the external database and reclaim disk space.
Question
The external database used for the persistent chat feature has been running out of space, and users are having issues with persistent chat rooms and messages. Which external database toll must be used in the cisco IM and presence server to fix this issue?
Options
- ACleanup Utility
- BHigh Availability Utility
- CMerge Utility
- DFreeSpace Utility
How the community answered
(51 responses)- A92% (47)
- B2% (1)
- C2% (1)
- D4% (2)
Why each option
The Cleanup Utility on Cisco IM and Presence is the correct tool to remove stale persistent chat data from the external database and reclaim disk space.
Cisco IM and Presence provides a dedicated Cleanup Utility for the external database (PostgreSQL or Oracle) used by the persistent chat feature. The utility deletes expired or orphaned messages, room data, and attachments based on configurable retention policies, directly addressing the disk space exhaustion problem.
The High Availability Utility manages the failover and replication state between IM and Presence nodes and has no function related to database storage or data cleanup.
The Merge Utility is used to consolidate data from multiple persistent chat databases, typically during migrations, and does not remove data to free space.
FreeSpace Utility is not a valid tool provided by Cisco IM and Presence for external database management.
Concept tested: Cisco IM and Presence persistent chat external database Cleanup Utility
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/14_0_1/cup0_b_config-and-admin-guide-140/cup0_b_config-and-admin-guide-140_chapter_0110110.html
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