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300-810 · Question #177
300-810 Question #177: Real Exam Question with Answer & Explanation
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Cisco Unified IM and Presence
Question
Refer to the exhibit. After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user's Jabber problem report and verified that they the correct Cisco UCM CTI permissions. Which configuration must be changed to correct this issue?
Options
- AVerify that the desk phone device has Allow Control of Device from CTI enabled.
- BVerify that the Cisco UCM service profile has Cisco UCM CTI servers configured.
- CVerify that the user's desk phone device is listed as a controlled device in the Cisco UCM end
- DVerify that the device line configuration has Allow Control of Device from CTI enabled.
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Topics
#Cisco Jabber#CTI Phone Control#Cisco UCM#End User Configuration