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300-730 · Question #39

Cisco AnyConnect Secure Mobility Client has been configured to use IKEv2 for one group of users and SSL for another group. When the administrator configures a new AnyConnect release on the Cisco ASA,

The correct answer is C. Client services are not enabled.. IKEv2-based AnyConnect connections require client services to be explicitly enabled on the ASA interface before software updates can be delivered automatically.

Troubleshooting VPNs

Question

Cisco AnyConnect Secure Mobility Client has been configured to use IKEv2 for one group of users and SSL for another group. When the administrator configures a new AnyConnect release on the Cisco ASA, the IKEv2 users cannot download it automatically when they connect. What might be the problem?

Options

  • AThe XML profile is not configured correctly for the affected users.
  • BThe new client image does not use the same major release as the current one.
  • CClient services are not enabled.
  • DClient software updates are not supported with IKEv2.

How the community answered

(30 responses)
  • A
    3% (1)
  • B
    10% (3)
  • C
    70% (21)
  • D
    17% (5)

Why each option

IKEv2-based AnyConnect connections require client services to be explicitly enabled on the ASA interface before software updates can be delivered automatically.

AThe XML profile is not configured correctly for the affected users.

The XML profile governs client behavior and connection preferences but is not the component that controls whether software packages can be downloaded over IKEv2.

BThe new client image does not use the same major release as the current one.

AnyConnect supports upgrades across major release versions and the major release number alone does not block the automatic download mechanism.

CClient services are not enabled.Correct

Unlike SSL, IKEv2 does not use a web portal for package delivery, so the ASA must have 'anyconnect-client-services' enabled on the outside interface to allow IKEv2 clients to contact the update service. Without this configuration, the new image is never offered to IKEv2 users while SSL users continue updating normally through the HTTPS portal. Enabling client services creates the separate update channel that IKEv2 requires.

DClient software updates are not supported with IKEv2.

IKEv2 does support automatic client updates when client services are properly enabled on the ASA, so the protocol itself is not the limitation.

Concept tested: AnyConnect client services requirement for IKEv2 updates

Source: https://www.cisco.com/c/en/us/td/docs/security/asa/asa96/configuration/vpn/asa-96-vpn-config/vpn-anyconnect.html

Topics

#AnyConnect IKEv2#client software update#client services#auto-download

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