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300-730 · Question #129

A user is trying to log in to a Cisco ASA using the clientless SSLVPN feature and receives the error message "clientless (browser) SSLVPN access is not allowed". Which step should the Cisco ASA…

The correct answer is B. Validate that the correct license is in use on the ASA for WebVPN. The error 'clientless (browser) SSLVPN access is not allowed' on Cisco ASA is a licensing enforcement message indicating the device does not have a valid WebVPN license installed.

Troubleshooting VPNs

Question

A user is trying to log in to a Cisco ASA using the clientless SSLVPN feature and receives the error message "clientless (browser) SSLVPN access is not allowed". Which step should the Cisco ASA administrator take to resolve this issue?

Options

  • AEnable the clientless VPN protocol on the group policy.
  • BValidate that the correct license is in use on the ASA for WebVPN.
  • CIncrease the number of simultaneous logins allowed on the group policy.
  • DVerify that a user account exists in the local AAA database for the user.

How the community answered

(37 responses)
  • A
    5% (2)
  • B
    89% (33)
  • C
    3% (1)
  • D
    3% (1)

Why each option

The error 'clientless (browser) SSLVPN access is not allowed' on Cisco ASA is a licensing enforcement message indicating the device does not have a valid WebVPN license installed.

AEnable the clientless VPN protocol on the group policy.

Disabling the clientless VPN tunnel protocol in a group policy produces a connection-method-not-permitted message during session setup, not the licensing denial that appears before policy evaluation.

BValidate that the correct license is in use on the ASA for WebVPN.Correct

Clientless SSL VPN on Cisco ASA requires a specific WebVPN or AnyConnect license (such as AnyConnect Plus or Apex) to be active on the platform; without it the ASA enforces a hard block and returns this specific error before any group policy or authentication processing occurs. Validating and installing the correct license removes this platform-level restriction and allows the WebVPN portal to be presented to users.

CIncrease the number of simultaneous logins allowed on the group policy.

Exceeding the simultaneous logins limit generates a 'maximum sessions exceeded' or similar quota message, which is distinct from the access-not-allowed licensing error.

DVerify that a user account exists in the local AAA database for the user.

An absent local AAA user account results in an authentication failure after the VPN portal loads, not a protocol-level access denial before the session is even established.

Concept tested: Cisco ASA WebVPN clientless SSL VPN licensing requirement

Source: https://www.cisco.com/c/en/us/td/docs/security/asa/asa914/configuration/vpn/asa-914-vpn-config/vpn-webvpn.html

Topics

#clientless SSLVPN#license#WebVPN#ASA

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