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300-720 · Question #176

A company's CFO is requesting the email administrator create an exception for graymail from a certain yoga studio's weekly newsletter. Which category of graymail does this fall under?

The correct answer is D. Marketing. Cisco Secure Email Gateway classifies graymail into three categories: Marketing (commercial promotions and newsletters), Social Network (notifications from social media platforms), and Bulk (generic mass mailings). A yoga studio's weekly newsletter is a recurring…

Cisco ESA Spam Control and Anti-Malware

Question

A company's CFO is requesting the email administrator create an exception for graymail from a certain yoga studio's weekly newsletter. Which category of graymail does this fall under?

Options

  • AMass
  • BSales
  • CSocial Network
  • DMarketing

How the community answered

(25 responses)
  • B
    8% (2)
  • C
    4% (1)
  • D
    88% (22)

Explanation

Cisco Secure Email Gateway classifies graymail into three categories: Marketing (commercial promotions and newsletters), Social Network (notifications from social media platforms), and Bulk (generic mass mailings). A yoga studio's weekly newsletter is a recurring promotional/marketing communication sent in bulk to subscribers - this squarely fits the Marketing category. Mass (A) is not a distinct graymail category in Cisco's classification. Sales (B) is not a defined graymail category. Social Network (C) applies specifically to notifications from platforms like LinkedIn, Facebook, or Twitter, not commercial newsletters.

Topics

#Graymail#Email classification#Marketing email#Spam control

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