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300-720 · Question #143

An organization wants to designate help desk personnel to assist with tickets that request the release of messages from the spam quarantine because company policy does not permit end- user quarantine

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System Quarantines and Delivery Methods

Question

An organization wants to designate help desk personnel to assist with tickets that request the release of messages from the spam quarantine because company policy does not permit end- user quarantine access to employees directly. Which two roles must be used for these personnel to release messages while restricting access to make configuration changes in the Cisco ESA? (Choose two.)

Options

  • AAdministrator
  • BRead-Only Operator
  • CTechnician
  • DQuarantine Administrator
  • EHelp Desk User

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Topics

#User Roles#Access Control#Spam Quarantine#Help Desk
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