300-370 · Question #169
Refer to the exhibit. An access point joins the secondary wireless controller but not the primary wireless controller. Another access point has joined the controller and is working fine. The network…
The correct answer is C. The EtherChannel configuration is incorrect. Given that one AP can join the secondary WLC and another AP is working fine, but a specific AP cannot join the primary WLC, and all devices are pingable, an incorrect EtherChannel configuration is the most likely cause. An EtherChannel misconfiguration can prevent specific APs…
Question
Refer to the exhibit. An access point joins the secondary wireless controller but not the primary wireless controller. Another access point has joined the controller and is working fine. The network engineer can ping the wireless controller and the access point from the core switch. Which is the cause of the issue?
Exhibits
Options
- AThe trunk ports are missing a spanning tree configuration.
- BThe port channel is configured with the wrong negotiation protocol.
- CThe EtherChannel configuration is incorrect.
- DThe trunk port configuration is incorrect.
How the community answered
(47 responses)- A9% (4)
- B4% (2)
- C74% (35)
- D13% (6)
Why each option
Given that one AP can join the secondary WLC and another AP is working fine, but a specific AP cannot join the primary WLC, and all devices are pingable, an incorrect EtherChannel configuration is the most likely cause. An EtherChannel misconfiguration can prevent specific APs from establishing full connectivity with the WLC through the aggregated link, even if basic reachability (ping) exists.
Missing a spanning tree configuration on trunk ports is less likely to be the specific cause if ping works and another AP is functional, as STP issues usually lead to broader connectivity problems or blocked ports.
While a wrong negotiation protocol for a port channel is a type of EtherChannel configuration issue, "The EtherChannel configuration is incorrect" (C) is a more encompassing and therefore more accurate umbrella statement for the observed problem.
If the EtherChannel configuration is incorrect on the switch port connected to the primary WLC or on the primary WLC itself, it can lead to an unstable or non-functional aggregated link. This can prevent an AP from successfully establishing a CAPWAP tunnel and joining, even if individual members of the EtherChannel or other paths allow for basic IP reachability (ping). An incorrect EtherChannel, for example, a misconfigured negotiation protocol or mode mismatch, would specifically affect the bundled link's functionality for AP traffic.
The trunk port configuration being incorrect is too vague and might not explain why an AP can join a secondary WLC, or why other APs work, if the issue were merely a standard trunking misconfiguration affecting all traffic. An EtherChannel specific issue points to the aggregation itself.
Concept tested: EtherChannel troubleshooting for WLC-AP connectivity
Source: https://www.cisco.com/c/en/us/support/docs/lan-switching/etherchannel/12023-4.html
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