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300-370 · Question #167

Refer to the exhibit. You are troubleshooting an AP that fails to associate to a WLC. You view the debug output on the WLC. Which corrective action do you take?

The correct answer is C. Restrict the allowed VLANs on the trunks to only the VLANs on the WLC.. When an AP fails to associate with a WLC and debug output is reviewed, restricting allowed VLANs on trunk ports to only those configured on the WLC is a common corrective action. This ensures that only relevant VLAN traffic is passed, preventing potential spanning-tree or broadca

Troubleshooting Wireless Infrastructure

Question

Refer to the exhibit. You are troubleshooting an AP that fails to associate to a WLC. You view the debug output on the WLC. Which corrective action do you take?

Options

  • ASet the WLC to Layer 3 mode.
  • BEnsure that the Data- 12222 and Control-12223 UDP ports are enabled.
  • CRestrict the allowed VLANs on the trunks to only the VLANs on the WLC.
  • DConvert the AP to autonomous mode.

How the community answered

(28 responses)
  • A
    4% (1)
  • B
    7% (2)
  • C
    79% (22)
  • D
    11% (3)

Why each option

When an AP fails to associate with a WLC and debug output is reviewed, restricting allowed VLANs on trunk ports to only those configured on the WLC is a common corrective action. This ensures that only relevant VLAN traffic is passed, preventing potential spanning-tree or broadcast issues that could hinder CAPWAP discovery and association.

ASet the WLC to Layer 3 mode.

WLCs primarily operate at Layer 3 to manage APs and clients, so explicitly 'setting' to Layer 3 mode is not a typical corrective action for association issues.

BEnsure that the Data- 12222 and Control-12223 UDP ports are enabled.

The CAPWAP protocol uses UDP ports 5246 (control) and 5247 (data), not 12222 and 12223; thus, enabling incorrect ports would not resolve the issue.

CRestrict the allowed VLANs on the trunks to only the VLANs on the WLC.Correct

If the trunk ports are allowing too many VLANs, it can lead to excessive broadcast traffic or issues with Spanning Tree Protocol, which can disrupt the CAPWAP discovery process and prevent an AP from successfully associating with a WLC. Restricting the allowed VLANs to only those actively used by the WLC helps mitigate these network-level problems, ensuring a cleaner communication path for CAPWAP.

DConvert the AP to autonomous mode.

Converting an AP to autonomous mode changes its operational model entirely and would prevent it from associating with a WLC, which is contrary to the goal of troubleshooting the association failure.

Concept tested: CAPWAP AP association troubleshooting - VLAN pruning

Source: https://www.cisco.com/c/en/us/support/docs/wireless/5500-series-wireless-controllers/113227-wlc-lap-debug-guide.html

Topics

#AP association#WLC troubleshooting#VLAN trunking

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