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300-370 · Question #125

A training class has 15 laptops connecting to the WLAN using the same Active Directory training credentials. Users report that they cannot connect until someone else logs off. At any one time, only…

The correct answer is A. Maximum Allowed Clients. Users are experiencing connection issues on a WLAN where only about half the class can connect at any given time, suggesting a limit on simultaneous connections.

Troubleshooting Client Connectivity Issues

Question

A training class has 15 laptops connecting to the WLAN using the same Active Directory training credentials. Users report that they cannot connect until someone else logs off. At any one time, only half of the class connect to the internet. Which option must be checked first?

Options

  • AMaximum Allowed Clients
  • BClient Exclusion
  • CCo-channel interference
  • DDHCP address pool

How the community answered

(35 responses)
  • A
    91% (32)
  • C
    6% (2)
  • D
    3% (1)

Why each option

Users are experiencing connection issues on a WLAN where only about half the class can connect at any given time, suggesting a limit on simultaneous connections.

AMaximum Allowed ClientsCorrect

The "Maximum Allowed Clients" setting on an access point or WLAN controller limits the number of devices that can associate simultaneously with a specific WLAN. If this limit is set to approximately half the class size (e.g., 7 or 8 for 15 users), it would explain why only half can connect until someone logs off.

BClient Exclusion

Client exclusion is typically used to prevent specific problematic clients from connecting, not to generally limit the total number of clients for a training class.

CCo-channel interference

Co-channel interference affects Wi-Fi performance and reliability, but it wouldn't directly cause a hard limit on the number of connected clients where users must log off for others to connect.

DDHCP address pool

A DHCP address pool issue might prevent clients from getting an IP address, but it wouldn't inherently cause a situation where half the clients can connect and the other half are blocked until someone disconnects.

Concept tested: WLAN client limit configuration

Source: https://www.cisco.com/c/en/us/td/docs/wireless/controller/8-0/configuration-guide/b_cg80/b_cg80_chapter_0100000.html

Topics

#Client connectivity#WLAN capacity#Max clients#DHCP

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