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300-370 · Question #103

A client cannot authenticate, down to authentication server unable to process quick enough due to CPU. What can be done to alleviate this?

The correct answer is C. authentication server timeout. When a client fails to authenticate due to an overloaded authentication server experiencing high CPU, increasing the authentication server timeout on the wireless controller is the appropriate action to alleviate the issue.

Troubleshooting Client Connectivity Issues

Question

A client cannot authenticate, down to authentication server unable to process quick enough due to CPU. What can be done to alleviate this?

Options

  • ASession timeout,
  • B802.11 authentication response timeout,
  • Cauthentication server timeout

How the community answered

(51 responses)
  • A
    8% (4)
  • B
    22% (11)
  • C
    71% (36)

Why each option

When a client fails to authenticate due to an overloaded authentication server experiencing high CPU, increasing the authentication server timeout on the wireless controller is the appropriate action to alleviate the issue.

ASession timeout,

Session timeout defines how long a client can remain authenticated on the network before re-authentication is required, and does not address initial authentication delays caused by a slow server.

B802.11 authentication response timeout,

802.11 authentication response timeout refers to lower-level wireless frame exchange timeouts, which are distinct from the timeout configured between the wireless controller and an external authentication server.

Cauthentication server timeoutCorrect

The authentication server timeout setting on a wireless controller determines how long the controller waits for a response from the external authentication server (e.g., RADIUS) before considering the authentication attempt a failure. By increasing this timeout, the controller allows more time for an overloaded authentication server to process the request and send a reply, thereby preventing premature client authentication failures caused by server slowness.

Concept tested: Wireless authentication server timeout configuration

Source: https://www.cisco.com/c/en/us/td/docs/wireless/controller/7-4/configuration/guides/b_wlc_config_guide_74/b_wlc_config_guide_74_chapter_01000.html

Topics

#client authentication#authentication server#timeout configuration#CPU overload

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