300-320 · Question #89
Which three options are basic technical metrics that a good SLA includes? (Choose three.)
The correct answer is A. packet loss C. latency E. IP availability. A Service Level Agreement (SLA) defines measurable network performance commitments. Packet loss quantifies the percentage of packets that fail to reach their destination, directly impacting application quality. Latency measures the round-trip delay for data traversal, critical…
Question
Which three options are basic technical metrics that a good SLA includes? (Choose three.)
Options
- Apacket loss
- Bdevices
- Clatency
- Dclients
- EIP availability
- Fdistance
How the community answered
(47 responses)- A89% (42)
- B2% (1)
- D2% (1)
- F6% (3)
Explanation
A Service Level Agreement (SLA) defines measurable network performance commitments. Packet loss quantifies the percentage of packets that fail to reach their destination, directly impacting application quality. Latency measures the round-trip delay for data traversal, critical for real-time applications. IP availability (uptime) specifies the percentage of time the network service must be operational. 'Devices,' 'clients,' and 'distance' are not performance metrics-they describe topology or inventory elements, not measurable service quality indicators.
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