300-085 · Question #95
Which four configurations should you enable on Cisco Unified Communications Manager for integration with Cisco Unified Communications Manager IM and Presence Service? (Choose four.)
The correct answer is A. Enable Cisco CallManager service B. Enable Cisco TFTP service C. Enable Cisco CTIManager service D. Enable Cisco AXL Web service. Integrating CUCM with IM and Presence Service requires four active services: Cisco CallManager, Cisco TFTP, Cisco CTIManager, and Cisco AXL Web Service.
Question
Which four configurations should you enable on Cisco Unified Communications Manager for integration with Cisco Unified Communications Manager IM and Presence Service? (Choose four.)
Options
- AEnable Cisco CallManager service
- BEnable Cisco TFTP service
- CEnable Cisco CTIManager service
- DEnable Cisco AXL Web service
- EEnable Cisco CARWeb service
- FEnable Cisco Extended Functions service
- GEnableCisco Instant Messenger service
- HEnableCisco Unified Presence service
How the community answered
(28 responses)- A86% (24)
- F7% (2)
- G4% (1)
- H4% (1)
Why each option
Integrating CUCM with IM and Presence Service requires four active services: Cisco CallManager, Cisco TFTP, Cisco CTIManager, and Cisco AXL Web Service.
Cisco CallManager provides the core call processing that IM and Presence monitors for phone state.
Cisco TFTP delivers device configuration files that IM and Presence requires during device provisioning and synchronization.
Cisco CTIManager exposes the CTI interface that IM and Presence uses to monitor line and device state for phone presence.
Cisco AXL Web Service provides the SOAP-based API that IM and Presence uses to synchronize users, devices, and configuration data from CUCM.
Cisco CARWeb (CDR Analysis and Reporting) is a reporting service for call detail records and is not part of the IM and Presence integration stack.
Cisco Extended Functions handles DSCP and QoS marking for media but is not required for IM and Presence integration.
There is no standard CUCM service called 'Cisco Instant Messenger'; this is a distractor option.
Cisco Unified Presence service is a service that runs on the IM and Presence server itself, not on CUCM.
Concept tested: Required CUCM services for IM and Presence Service integration
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/12_5_1/cup0_b_config-and-admin-guide-1251/cup0_b_config-and-admin-guide-1251_chapter_00.html
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