300-085 Question #95: Real Exam Question with Answer & Explanation

The correct answer is A: Enable Cisco CallManager service. Integrating CUCM with IM and Presence Service requires four active services: Cisco CallManager, Cisco TFTP, Cisco CTIManager, and Cisco AXL Web Service.

Cisco Unified IM and Presence

Question

Which four configurations should you enable on Cisco Unified Communications Manager for integration with Cisco Unified Communications Manager IM and Presence Service? (Choose four.)

Options

AEnable Cisco CallManager service
BEnable Cisco TFTP service
CEnable Cisco CTIManager service
DEnable Cisco AXL Web service
EEnable Cisco CARWeb service
FEnable Cisco Extended Functions service
GEnableCisco Instant Messenger service
HEnableCisco Unified Presence service

Explanation

Integrating CUCM with IM and Presence Service requires four active services: Cisco CallManager, Cisco TFTP, Cisco CTIManager, and Cisco AXL Web Service.

Common mistakes.

E. Cisco CARWeb (CDR Analysis and Reporting) is a reporting service for call detail records and is not part of the IM and Presence integration stack.
F. Cisco Extended Functions handles DSCP and QoS marking for media but is not required for IM and Presence integration.
G. There is no standard CUCM service called 'Cisco Instant Messenger'; this is a distractor option.
H. Cisco Unified Presence service is a service that runs on the IM and Presence server itself, not on CUCM.

Concept tested. Required CUCM services for IM and Presence Service integration

Reference. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/12_5_1/cup0_b_config-and-admin-guide-1251/cup0_b_config-and-admin-guide-1251_chapter_00.html

Topics

#CUCM integration#AXL web service#TFTP#IM and Presence services

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