300-085 Question #91: Real Exam Question with Answer & Explanation

The correct answer is B: It handles database synchronization by pulling information from the Cisco Unified. The AXL/SOAP interface in Cisco IM and Presence Service is used to synchronize user and device data by pulling it from the Cisco Unified Communications Manager database.

Cisco Unified IM and Presence

Question

In Cisco Unified Communications Manager IM and Presence Service, what is the role of the AXL/SOAP interface?

Options

AIt provides LDAP authentication for users of Cisco Jabber.
BIt handles database synchronization by pulling information from the Cisco Unified
CIt allows users to control their phones.
DIt handles presence information exchange and instant messaging.

Explanation

The AXL/SOAP interface in Cisco IM and Presence Service is used to synchronize user and device data by pulling it from the Cisco Unified Communications Manager database.

Common mistakes.

A. LDAP authentication for Jabber users is handled by CUCM's LDAP integration or by the IM and Presence Service querying an LDAP directory directly, not through the AXL/SOAP interface.
C. Phone control (such as click-to-call) is handled via the CTI (Computer Telephony Integration) interface using JTAPI or TAPI, not AXL/SOAP.
D. Presence information exchange and instant messaging are handled by XMPP and SIP/SIMPLE protocols, not by the AXL/SOAP administrative interface.

Concept tested. AXL/SOAP role in CUCM IM and Presence data sync

Reference. https://developer.cisco.com/docs/axl/

Topics

#AXL SOAP#database synchronization#IM and Presence#CUCM integration

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