300-085 · Question #91
In Cisco Unified Communications Manager IM and Presence Service, what is the role of the AXL/SOAP interface?
The correct answer is B. It handles database synchronization by pulling information from the Cisco Unified. The AXL/SOAP interface in Cisco IM and Presence Service is used to synchronize user and device data by pulling it from the Cisco Unified Communications Manager database.
Question
In Cisco Unified Communications Manager IM and Presence Service, what is the role of the AXL/SOAP interface?
Options
- AIt provides LDAP authentication for users of Cisco Jabber.
- BIt handles database synchronization by pulling information from the Cisco Unified
- CIt allows users to control their phones.
- DIt handles presence information exchange and instant messaging.
How the community answered
(30 responses)- A7% (2)
- B90% (27)
- C3% (1)
Why each option
The AXL/SOAP interface in Cisco IM and Presence Service is used to synchronize user and device data by pulling it from the Cisco Unified Communications Manager database.
LDAP authentication for Jabber users is handled by CUCM's LDAP integration or by the IM and Presence Service querying an LDAP directory directly, not through the AXL/SOAP interface.
AXL (Administrative XML Layer) uses a SOAP-based API to replicate user accounts, device configurations, and directory data from CUCM into the IM and Presence Service database, keeping both systems synchronized without manual re-entry.
Phone control (such as click-to-call) is handled via the CTI (Computer Telephony Integration) interface using JTAPI or TAPI, not AXL/SOAP.
Presence information exchange and instant messaging are handled by XMPP and SIP/SIMPLE protocols, not by the AXL/SOAP administrative interface.
Concept tested: AXL/SOAP role in CUCM IM and Presence data sync
Source: https://developer.cisco.com/docs/axl/
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