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300-085 · Question #232

In Cisco Unified Communications Manager, which two UC Service Types under UC Service Configuration are valid? (Choose two)

The correct answer is B. MailStore E. CTI. In CUCM UC Service Configuration, MailStore and CTI are two valid UC Service types that define endpoint addresses for UC client applications such as Cisco Jabber.

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Question

In Cisco Unified Communications Manager, which two UC Service Types under UC Service Configuration are valid? (Choose two)

Options

  • APhone Control
  • BMailStore
  • CAXL
  • DMailbox
  • ECTI

How the community answered

(42 responses)
  • A
    2% (1)
  • B
    88% (37)
  • C
    2% (1)
  • D
    7% (3)

Why each option

In CUCM UC Service Configuration, MailStore and CTI are two valid UC Service types that define endpoint addresses for UC client applications such as Cisco Jabber.

APhone Control

Phone Control is not a recognized UC Service type in the CUCM UC Service Configuration screen - phone control capability is delivered through the CTI service type.

BMailStoreCorrect

MailStore is a valid UC Service type in CUCM that specifies the IMAP server address, enabling UC clients like Cisco Jabber to access voicemail messages stored on a Cisco Unity Connection server. It is one of the standard service types selectable in the UC Service Configuration page.

CAXL

AXL (Administrative XML) is a SOAP-based provisioning API for CUCM and does not appear as a configurable UC Service type in UC Service Configuration.

DMailbox

Mailbox is not a valid UC Service type - the correct service type for accessing voicemail storage is MailStore, not Mailbox.

ECTICorrect

CTI (Computer Telephony Integration) is a valid UC Service type in CUCM that provides the CTI gateway address, allowing UC client applications to control desk phones via the CTI interface for features such as click-to-dial and call control.

Concept tested: CUCM UC Service Configuration valid service types

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1/systemConfig/cucm_b_system-configuration-guide-1251/cucm_m_uc-services.html

Topics

#UC Service types#MailStore#CTI#CUCM service configuration

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