300-085 Question #224: Real Exam Question with Answer & Explanation

The correct answer is B: XCP. The Cisco Unified CM IM and Presence system troubleshooter specifically checks the XCP and Presence Engine modules as part of its built-in diagnostic validation.

Question

Which two Cisco Unified Communications Manager IM & Presence modules are checked by the system troubleshooter? (Choose two.)

Options

ACTI Manager
BXCP
CTFTP
DPresence Engine
EInternal Database

Explanation

The Cisco Unified CM IM and Presence system troubleshooter specifically checks the XCP and Presence Engine modules as part of its built-in diagnostic validation.

Common mistakes.

A. CTI Manager is a Cisco Unified Communications Manager service used for telephony application integration via JTAPI and TAPI and is not an IM and Presence module included in the IM&P system troubleshooter checks.
C. TFTP is a CUCM service responsible for delivering device configuration files and firmware images and is not part of the IM and Presence subsystem evaluated by the troubleshooter.
E. Internal Database health is not a module checked by the IM and Presence system troubleshooter; database diagnostics are handled separately through Cisco Unified Serviceability tools.

Concept tested. Cisco Unified CM IM and Presence system troubleshooter modules

Reference. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/admin/12_0_1/cup0_b_imp-administration-guide-1201.html

Community Discussion

No community discussion yet for this question.

Full 300-085 Practice