300-070 · Question #189
300-070 Question #189: Real Exam Question with Answer & Explanation
The correct answer is D: Change the URLs under Enterprise Parameters to match the DNS name or the IP address being. When IP phones display a URL error when accessing the corporate directory, two root causes are most common. First (answer D), the Enterprise Parameters in CUCM contain Phone URL Parameters - including the URL for the directories service - and these must match the actual DNS name
Question
Options
- AVerify that the corporate directory has the Enabled check box checked in the Enterprise
- BReset the Enterprise Phone URL Parameters.
- CReset the Service Parameter > Phone URL Parameters.
- DChange the URLs under Enterprise Parameters to match the DNS name or the IP address being
- EVerify that the corporate directory has the Enabled check box checked in the IP Phone Services >
- FSelect the Service Parameter for the appropriate server and Cisco CallManager (active) and
Explanation
When IP phones display a URL error when accessing the corporate directory, two root causes are most common. First (answer D), the Enterprise Parameters in CUCM contain Phone URL Parameters - including the URL for the directories service - and these must match the actual DNS name or IP address of the CUCM server the phones can reach. A mismatch (e.g., the server was renamed or its IP changed) causes the URL error. Second (answer E), the corporate directory service itself must be enabled in IP Phone Services; if the service is disabled, the phone has no valid service to load even if the URL is correct. Resetting parameters (options B and C) would overwrite any custom settings and is not the targeted fix. Option A references the wrong location (Enterprise vs. IP Phone Services) for the Enabled check.
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