300-070 · Question #144
The Cisco Unified Communications architecture supports which three technologies? (Choose three.)
The correct answer is B. Cisco Unified Video Advantage D. Contact Center E. Workforce Optimization. The Cisco Unified Communications architecture is a converged communications platform that integrates voice, video, data, and mobility. The three technologies it supports among the listed options are: (B) Cisco Unified Video Advantage - provides desktop video calling integrated…
Question
The Cisco Unified Communications architecture supports which three technologies? (Choose three.)
Options
- APhysical Security
- BCisco Unified Video Advantage
- CIntelligent Building Management
- DContact Center
- EWorkforce Optimization
- FSmart Grid Management
How the community answered
(27 responses)- A4% (1)
- B85% (23)
- C7% (2)
- F4% (1)
Explanation
The Cisco Unified Communications architecture is a converged communications platform that integrates voice, video, data, and mobility. The three technologies it supports among the listed options are: (B) Cisco Unified Video Advantage - provides desktop video calling integrated with Cisco IP phones; (D) Contact Center - Cisco's UC architecture includes Cisco Unified Contact Center Express and Enterprise for call center operations; and (E) Workforce Optimization - includes tools like Cisco Quality Management and Workforce Management for recording, monitoring, and scheduling contact center agents. Physical Security (A), Intelligent Building Management (C), and Smart Grid Management (F) are separate technology domains outside the scope of Cisco's UC architecture.
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