300-070 Question #12: Real Exam Question with Answer & Explanation

The correct answer is A: Device > Device Settings > Softkey Templates. In the CUCM Administration web interface, softkey templates are found under Device > Device Settings > Softkey Templates. This is the correct navigation path. Softkey templates define which softkeys (e.g., Hold, Transfer, Conference) appear on IP phones during various call states

Question

Which Cisco Unified Communications Manager menu path is used to access the softkey template configuration window?

Options

ADevice > Device Settings > Softkey Templates
BDevice Settings > Softkey Templates
CIP Phone > Template > Softkey
DDevice > IP Phone > Template > Softkey

Explanation

In the CUCM Administration web interface, softkey templates are found under Device > Device Settings > Softkey Templates. This is the correct navigation path. Softkey templates define which softkeys (e.g., Hold, Transfer, Conference) appear on IP phones during various call states. The other options are either fabricated paths or incorrect orderings of the menu hierarchy.

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