An IT support center has been tasked with helping with Horizon desktop user issues. What is the minimal level of Horizon Console access they would need to perform this action?

The correct answer is A. Help Desk Administrators. The minimal level of Horizon Console access that the IT support center would need to help with Horizon desktop user issues is the Help Desk Administrators role. This role allows the IT support center to view and troubleshoot user sessions, reset user passwords, send messages to…

Section 3 – Horizon Installation and Configuration

Question

Options

AHelp Desk Administrators
BLocal Administrators
CGlobal Help Desk Administrators
DInventory Administrators
EAdministrators

How the community answered

(33 responses)

A
88% (29)
B
3% (1)
C
6% (2)
D
3% (1)

Explanation

The minimal level of Horizon Console access that the IT support center would need to help with Horizon desktop user issues is the Help Desk Administrators role. This role allows the IT support center to view and troubleshoot user sessions, reset user passwords, send messages to users, and perform other help desk tasks. The Help Desk Administrators role can be assigned to users or groups on any access group that contains the desktop pools or farms that the IT support center needs to support.

Topics

#RBAC#Help Desk Administrator#minimal permissions#Horizon Console access

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