Which two features of the VMware cloud on AWS platform are part of service management process? (Choose two.)

The correct answer is C. Incident management E. Capacity management. Incident Management is responsible for handling customer incidents and ensuring customer satisfaction. Capacity Management is responsible for ensuring that the service is sized appropriately for customer needs and that the capacity is monitored to ensure that it meets customer…

Section 3 - Manage and Operate VMware Cloud Resources

Question

Options

AVMware Tools management
BMicrosoft licensing management
CIncident management
DWorkload OS management
ECapacity management

How the community answered

(39 responses)

A
3% (1)
B
3% (1)
C
90% (35)
D
5% (2)

Explanation

Incident Management is responsible for handling customer incidents and ensuring customer satisfaction. Capacity Management is responsible for ensuring that the service is sized appropriately for customer needs and that the capacity is monitored to ensure that it meets customer requirements. VMware Tools management, Microsoft licensing management, and workload OS management are not part of the service management process.

Topics

#service management#incident management#capacity management#VMware Cloud on AWS

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