What are two Incident management services included in the VMware Cloud on AWS service management process? (Choose two.)

The correct answer is B. Return to service C. Severity classification. Incident and Problem Management: VMware will provide incident and problem management services (e.g., detection, severity classification, recording, escalation, and return to service) pertaining to availability of the Service Offering. VMware is responsible for incident and…

Section 3 - Manage and Operate VMware Cloud Resources

Question

Options

AEmail notifications for pending upgrades
BReturn to service
CSeverity classification
DSDDC upgrades
EWorkload incident management

How the community answered

(34 responses)

A
3% (1)
B
85% (29)
D
3% (1)
E
9% (3)

Explanation

Incident and Problem Management: VMware will provide incident and problem management services (e.g., detection, severity classification, recording, escalation, and return to service) pertaining to availability of the Service Offering. VMware is responsible for incident and problem management (e.g., detection, severity classification, recording, escalation, and return to service) pertaining to all virtual machines that you have deployed in your SDDC.

Topics

#incident management#severity classification#return to service#service management

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