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220-802 · Question #992

A printer has been repurposed to another part of the building. When configured to work with the new department, it intermittently prints and at times prints unrequested jobs. The cable tester…

The correct answer is B. IP conflict. Intermittent printing and unrequested jobs routed to a recently moved printer with a new IP assignment indicate an IP address conflict where two devices share the same address, causing print jobs intended for another host to reach this printer.

Hardware and network troubleshooting

Question

A printer has been repurposed to another part of the building. When configured to work with the new department, it intermittently prints and at times prints unrequested jobs. The cable tester reveals the Ethernet cable is properly configured. Which of the following is MOST likely the cause of this issue?

Options

  • AIncorrect driver
  • BIP conflict
  • CSlow transfer speeds
  • DLimited connectivity

How the community answered

(66 responses)
  • A
    5% (3)
  • B
    73% (48)
  • C
    17% (11)
  • D
    6% (4)

Why each option

Intermittent printing and unrequested jobs routed to a recently moved printer with a new IP assignment indicate an IP address conflict where two devices share the same address, causing print jobs intended for another host to reach this printer.

AIncorrect driver

An incorrect driver causes consistent formatting errors or print failures rather than intermittent operation or jobs appearing from unintended sources.

BIP conflictCorrect

When a printer is moved and reassigned to a new network segment, it may receive an IP address already in use by another device. An IP conflict causes unpredictable routing where print jobs from different senders are intermittently delivered to the wrong device, explaining both the intermittent printing and the arrival of jobs not intended for this printer. Assigning a unique static IP or ensuring DHCP assigns a non-conflicting address resolves this.

CSlow transfer speeds

Slow transfer speeds would delay print jobs but would not cause jobs from other users or systems to appear on the wrong printer.

DLimited connectivity

Limited connectivity would produce consistent failure rather than intermittent printing, and the cable test confirmed the physical layer is intact.

Concept tested: Diagnosing IP address conflict on a network printer

Source: https://learn.microsoft.com/en-us/windows-server/troubleshoot/troubleshoot-problems-on-dhcp-server

Topics

#IP conflict#network printer#Ethernet#printer troubleshooting

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