220-802 · Question #94
A user is reporting that their screen is flickering at a rapid rate. Which of the following Control Panel paths should a technician use in order to remedy this issue?
The correct answer is C. Display -> Settings -> Advanced -> Adapter -> Refresh. Screen flickering is caused by an incorrect or unsupported monitor refresh rate, which is adjusted under Display Settings via the Adapter properties.
Question
A user is reporting that their screen is flickering at a rapid rate. Which of the following Control Panel paths should a technician use in order to remedy this issue?
Options
- ADisplay -> Settings -> Advanced -> General -> DPI
- BDisplay -> Settings -> Resolution
- CDisplay -> Settings -> Advanced -> Adapter -> Refresh
- DDisplay -> Appearance -> Effects -> Transition
How the community answered
(31 responses)- A3% (1)
- B10% (3)
- C84% (26)
- D3% (1)
Why each option
Screen flickering is caused by an incorrect or unsupported monitor refresh rate, which is adjusted under Display Settings via the Adapter properties.
DPI (dots per inch) under the General tab controls text and element scaling, not the screen refresh cycle.
The Resolution setting controls the pixel dimensions of the display, not how frequently the screen is redrawn.
The refresh rate setting controls how many times per second the display image is redrawn; an incorrect rate causes visible flickering. In Windows Control Panel, this is found under Display - Settings - Advanced - Adapter - Refresh Rate (List All Modes), where a compatible rate can be selected for the monitor.
Appearance - Effects - Transition controls animated visual effects for menus and windows, unrelated to hardware flicker.
Concept tested: Adjusting monitor refresh rate in Windows
Source: https://support.microsoft.com/en-us/windows/change-your-display-refresh-rate-in-windows-c8ea729f-e313-b9ab-7f47-14fc76ff9e37
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