CompTIA
220-802 · Question #9
220-802 Question #9: Real Exam Question with Answer & Explanation
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Question
A user has downloaded and installed a browser add-on that causes the browser to hang. The PC has very slow system response when rebooted. Which of the following should a technician do to troubleshoot this problem?
Options
- ARun System Restore, update antivirus program, and run an antivirus scan.
- BRemove all Internet temporary files, run an antivirus scan, and reboot using Last Known Good Configuration.
- CRemove all temporary files, turn off System Restore, update and run an antivirus scan.
- DRun an antivirus scan, Run Disk Cleanup, and reboot into Safe Mode.
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