220-802 · Question #85
A user states that the computer takes a long time to load the desktop after login. Which of the following tools should be used to help remediate the problem?
The correct answer is C. MSCONFIG. MSCONFIG allows a technician to disable startup programs that run automatically after login, which is the most direct way to reduce slow desktop load times.
Question
A user states that the computer takes a long time to load the desktop after login. Which of the following tools should be used to help remediate the problem?
Options
- ADisk Management
- BFIXMBR
- CMSCONFIG
- DSFC
How the community answered
(41 responses)- A2% (1)
- B7% (3)
- C73% (30)
- D17% (7)
Why each option
MSCONFIG allows a technician to disable startup programs that run automatically after login, which is the most direct way to reduce slow desktop load times.
Disk Management is used to partition, format, and manage storage volumes; it has no influence over which programs launch at login.
FIXMBR repairs the Master Boot Record to address boot failures; it does not affect startup program execution after Windows loads.
MSCONFIG (System Configuration Utility) contains a Startup tab that lists every application configured to launch at user login. Disabling unnecessary startup entries directly reduces the number of processes initializing at logon, which is the most common cause of slow post-login desktop loading. This is the correct diagnostic and remediation tool for this symptom.
SFC (System File Checker) scans and restores corrupted Windows system files; it does not manage or reduce startup applications.
Concept tested: Managing startup programs with MSCONFIG
Source: https://support.microsoft.com/en-us/windows/using-system-configuration-in-windows-17d8a5e1-c72b-f299-8b8c-5b2b5df92342
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