nerdexam
CompTIA

220-802 · Question #85

A user states that the computer takes a long time to load the desktop after login. Which of the following tools should be used to help remediate the problem?

The correct answer is C. MSCONFIG. MSCONFIG allows a technician to disable startup programs that run automatically after login, which is the most direct way to reduce slow desktop load times.

Hardware and network troubleshooting

Question

A user states that the computer takes a long time to load the desktop after login. Which of the following tools should be used to help remediate the problem?

Options

  • ADisk Management
  • BFIXMBR
  • CMSCONFIG
  • DSFC

How the community answered

(41 responses)
  • A
    2% (1)
  • B
    7% (3)
  • C
    73% (30)
  • D
    17% (7)

Why each option

MSCONFIG allows a technician to disable startup programs that run automatically after login, which is the most direct way to reduce slow desktop load times.

ADisk Management

Disk Management is used to partition, format, and manage storage volumes; it has no influence over which programs launch at login.

BFIXMBR

FIXMBR repairs the Master Boot Record to address boot failures; it does not affect startup program execution after Windows loads.

CMSCONFIGCorrect

MSCONFIG (System Configuration Utility) contains a Startup tab that lists every application configured to launch at user login. Disabling unnecessary startup entries directly reduces the number of processes initializing at logon, which is the most common cause of slow post-login desktop loading. This is the correct diagnostic and remediation tool for this symptom.

DSFC

SFC (System File Checker) scans and restores corrupted Windows system files; it does not manage or reduce startup applications.

Concept tested: Managing startup programs with MSCONFIG

Source: https://support.microsoft.com/en-us/windows/using-system-configuration-in-windows-17d8a5e1-c72b-f299-8b8c-5b2b5df92342

Topics

#slow boot#MSCONFIG#startup programs#performance troubleshooting

Community Discussion

No community discussion yet for this question.

Full 220-802 Practice