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220-802 · Question #847

220-802 Question #847: Real Exam Question with Answer & Explanation

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Question

A technician, Joe, is running a diagnostic program on a laptop when it shuts down after running for 10 minutes. Which of the following should he do before disassembling the laptop?

Options

  • AUse compressed air to blow the dust out of all the fans
  • BHard reset the computer and attempt to boot it into the operating system
  • CRun CHKDSK on the laptop's hard drive
  • DRemove the battery and re-run the diagnostic program

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