220-802 · Question #845
A user has recently purchased and installed a new top of the line video card for playing games on Windows 7. However, during game play the images are blurred and artifacts appear. Once the user…
The correct answer is C. The video card requires a driver update E. The graphics card is faulty and should be replaced. Visual artifacts that appear only during GPU-intensive tasks like games point to either missing or corrupt drivers or a hardware defect in the graphics card itself.
Question
A user has recently purchased and installed a new top of the line video card for playing games on Windows 7. However, during game play the images are blurred and artifacts appear. Once the user returns to the Windows desktop, everything returns to normal. Which of the following could be the problem? (Select TWO).
Options
- AThe video card requires an adapter to output to the monitor
- BUser Access Control is preventing the game from functioning
- CThe video card requires a driver update
- DThe game is not compatible with Windows 7
- EThe graphics card is faulty and should be replaced
- FThe IRQ channel must be appropriately set for the video card
How the community answered
(48 responses)- A8% (4)
- B15% (7)
- C71% (34)
- D2% (1)
- F4% (2)
Why each option
Visual artifacts that appear only during GPU-intensive tasks like games point to either missing or corrupt drivers or a hardware defect in the graphics card itself.
An adapter incompatibility would cause display issues at all times, not selectively during games.
User Access Control prompts block or allow program execution but does not cause graphical rendering artifacts.
A new video card without current drivers may lack proper support for DirectX features and 3D rendering modes used by games, causing artifacts and blurred images that do not appear on the standard desktop (which uses basic 2D rendering). Installing or updating the driver resolves this by providing the GPU with the correct instruction set for the operating system.
Game incompatibility with Windows 7 would typically prevent launch or cause crashes, not produce specific graphical artifacts.
A faulty graphics card can pass light 2D desktop rendering while failing under the thermal and computational load of 3D gaming, producing artifacts. Hardware defects such as bad VRAM or a damaged GPU die manifest specifically under load, making replacement a valid diagnosis.
Modern operating systems assign IRQ resources automatically via ACPI, and IRQ conflicts are extremely rare on contemporary hardware.
Concept tested: GPU driver update and hardware fault diagnosis
Source: https://support.microsoft.com/en-us/windows/update-drivers-manually-in-windows-ec62f46c-ff14-c91d-eead-d7d4d9d6e94f
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