CompTIA
220-802 · Question #797
220-802 Question #797: Real Exam Question with Answer & Explanation
The correct answer is D: Video card is overheating. A thermal event error during graphically intensive gaming most likely indicates the video card (GPU) is overheating due to insufficient cooling in the new build.
Question
Recently, a user built a new gaming PC and is testing it out by running graphic intensive games. After a short time playing a game, the computer reboots with an error "a thermal event has occurred". Which of the following is the MOST likely cause of this issue?
Options
- AProcessor is under-clocked
- BInsufficient power to the motherboard
- CHard drive is overheating
- DVideo card is overheating
Explanation
A thermal event error during graphically intensive gaming most likely indicates the video card (GPU) is overheating due to insufficient cooling in the new build.
Common mistakes.
- A. An under-clocked processor would result in poor performance rather than a thermal event, since lower clock speeds generate less heat, not more.
- B. Insufficient power to the motherboard would typically cause instability, random shutdowns, or failure to POST - not specifically a thermal event error triggered by gaming.
- C. Hard drives are not under significant load during gaming and rarely overheat to the point of triggering a system-level thermal event, especially in a new build.
Concept tested. GPU overheating diagnosis in gaming systems
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