220-802 · Question #797
Recently, a user built a new gaming PC and is testing it out by running graphic intensive games. After a short time playing a game, the computer reboots with an error "a thermal event has occurred"…
The correct answer is D. Video card is overheating. A thermal event error during graphically intensive gaming most likely indicates the video card (GPU) is overheating due to insufficient cooling in the new build.
Question
Recently, a user built a new gaming PC and is testing it out by running graphic intensive games. After a short time playing a game, the computer reboots with an error "a thermal event has occurred". Which of the following is the MOST likely cause of this issue?
Options
- AProcessor is under-clocked
- BInsufficient power to the motherboard
- CHard drive is overheating
- DVideo card is overheating
How the community answered
(49 responses)- A4% (2)
- C2% (1)
- D94% (46)
Why each option
A thermal event error during graphically intensive gaming most likely indicates the video card (GPU) is overheating due to insufficient cooling in the new build.
An under-clocked processor would result in poor performance rather than a thermal event, since lower clock speeds generate less heat, not more.
Insufficient power to the motherboard would typically cause instability, random shutdowns, or failure to POST - not specifically a thermal event error triggered by gaming.
Hard drives are not under significant load during gaming and rarely overheat to the point of triggering a system-level thermal event, especially in a new build.
Graphics-intensive games place maximum load on the GPU, causing it to generate significant heat. If the video card cooling is inadequate - such as missing thermal paste, blocked airflow, or an undersized heatsink - the GPU temperature can exceed safe thresholds and trigger a system-level thermal shutdown or reboot with a thermal event error.
Concept tested: GPU overheating diagnosis in gaming systems
Source: https://learn.microsoft.com/en-us/troubleshoot/windows-client/performance/windows-based-computer-freeze-or-reboot
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