A user reports that when printing from a warehouse to an accounting printer, the printer is only printing random symbols. Which of the following is the MOST likely cause?

Question

Options

• AThe accounting printer does not have enough memory for the job
• BThe accounting printer was recently restarted
• CThe user did not have proper print permissions
• DThe print driver is corrupt and needs to be reinstalled

• A
  5% (3)
• B
  2% (1)
• C
  2% (1)
• D
  92% (57)

Explanation

Random symbols (also described as garbled text, garbage characters, or 'wingdings-like' output) when printing is a classic symptom of a corrupt or incorrect print driver. The driver is responsible for translating the print job into a language the printer understands (e.g., PCL or PostScript). When the driver is corrupt or mismatched for the printer model, it sends data the printer cannot interpret correctly, resulting in garbage characters. Insufficient printer memory typically causes incomplete prints, print queue errors, or jobs being dropped - not garbage output. A printer restart would not cause persistent random symbols. Lack of print permissions would result in the job being denied entirely, not garbled output reaching the printer.

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