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220-802 · Question #733

A technician works for a company that uses an application to track licensing information. The application runs in the background on the Windows 7 computers. A technician receives a call stating that…

The correct answer is C. Set the service to automatically start. A background application that is not running after a reboot needs its Windows service configured to start automatically. This ensures the service launches every time Windows starts without manual intervention.

Hardware and network troubleshooting

Question

A technician works for a company that uses an application to track licensing information. The application runs in the background on the Windows 7 computers. A technician receives a call stating that the licensing tracking software is not running. Which of the following should the technician perform to ensure that the application is always running?

Options

  • AKeep Windows updated with the latest patches
  • BRun the application in compatibility mode
  • CSet the service to automatically start
  • DInstall application in Windows XP mode

How the community answered

(39 responses)
  • B
    3% (1)
  • C
    92% (36)
  • D
    5% (2)

Why each option

A background application that is not running after a reboot needs its Windows service configured to start automatically. This ensures the service launches every time Windows starts without manual intervention.

AKeep Windows updated with the latest patches

Applying Windows updates addresses security and stability patches but does not control whether a specific third-party service starts automatically.

BRun the application in compatibility mode

Compatibility mode adjusts how an application runs under newer OS versions; it does not affect whether the application or its service starts automatically at boot.

CSet the service to automatically startCorrect

Background applications that must always be running are typically implemented as Windows services. In the Services management console (services.msc), the startup type can be set to 'Automatic', which causes Windows to start the service during the boot process without any user action, ensuring it is always running.

DInstall application in Windows XP mode

Windows XP Mode is a virtualization feature for application compatibility on Windows 7 and does not resolve a service startup configuration issue.

Concept tested: Windows service startup type configuration

Source: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/sc-config

Topics

#Windows services#auto-start#service management#Windows 7

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